Changing your mind
You have fourteen days to change your mind about anything you have bought from me. You do not need to give a reason, and I will not ask you for one.
You will receive an automatic email confirming that your notice has reached me. That confirms I have it, and nothing more is needed from you.
If you are within your fourteen days, I will refund everything you have paid, to the same payment method you used, without unnecessary delay and no later than fourteen days after I receive this. For programmes and courses, nothing is deducted for anything you have already opened or attended. A one-to-one session or single class that has already taken place is the one exception, as the terms of enrolment explain.
Your fourteen days begin on the day you enrol.
If your fourteen days have already passed, send this anyway. I will write to you myself rather than send you a rule, and there may well be something I can do. I would far rather hear from you than not.
If you would prefer simply to write to me instead of using this form, that works just as well. My address is hanna@yoursfeatured.com.
Thank you. Your withdrawal notice has reached me and an acknowledgement is on its way to your inbox. You do not need to do anything else.
If nothing arrives within the hour, please write to me at hanna@yoursfeatured.com so that I can be certain I have it.
Something went wrong at my end, and I am sorry. Please write to me directly at hanna@yoursfeatured.com and say that you wish to withdraw. That counts exactly the same, and the date of your email is the date of your notice.